Privacy Policy

How we collect, use, and protect your personal information

Information We Collect

Personal Information

When you place an order or contact us, we may collect the following personal information:

  • Full name and contact details
  • Email address and phone number
  • Delivery address and billing information
  • Order history and preferences

Automatic Information

We may automatically collect certain information when you visit our website:

  • Browser type and device information
  • IP address and location data
  • Website usage patterns and preferences
  • Cookies and similar tracking technologies

How We Use Your Information

Order Processing

We use your information to process orders, arrange delivery, and provide customer support.

Communication

To send order confirmations, shipping updates, and respond to your inquiries.

Website Improvement

To analyze website usage and improve our services and user experience.

Legal Compliance

To comply with legal obligations and protect our rights and interests.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

  • Service Providers: We may share information with trusted third parties who assist us in operating our website, conducting business, or serving you.
  • Legal Requirements: We may release information when required by law or to protect our rights, property, or safety.
  • Business Transfers: In the event of a merger, acquisition, or sale, your information may be transferred to the new entity.

Data Security

We implement appropriate security measures to protect your personal information:

Encryption

SSL encryption for data transmission

Secure Storage

Protected database systems

Access Control

Limited access to authorized personnel

Cookies and Tracking

Our website uses cookies to enhance your browsing experience:

Essential Cookies: Required for website functionality and security
Analytics Cookies: Help us understand how visitors use our site
Preference Cookies: Remember your settings and choices

You can control cookie settings through your browser preferences. For more details, see our Cookie Policy.

Your Rights

You have the following rights regarding your personal information:

Access: Request a copy of your personal data
Correction: Update or correct inaccurate information
Deletion: Request deletion of your personal data
Objection: Object to processing of your data

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Phone: +63 991 279 4573
Address: Zone 2, Bacolod, 6100 Negros Occidental, Philippines

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.